Privacy Policy
How we collect, use, and protect the information you share with Elevated Colors.
Last updated: September 2026
Elevated Colors Painting Company ("Elevated Colors," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit elevatedcolors.com (the "Site"), request an estimate, or contact us, and how we use and protect it.
By using the Site, you agree to the practices described in this policy.
1. Information We Collect
Information you give us. When you request a free estimate, fill out a contact form, call, text, or email us, we may collect:
- Your name
- Phone number
- Email address
- Property address and project location
- Details about your project (type of work, timeline, photos you choose to upload)
- Any other information you choose to share with us
Information collected automatically. When you browse the Site, we and our service providers may automatically collect:
- IP address and general location (city/region)
- Browser type, device type, and operating system
- Pages you visit, time spent on pages, and the site that referred you
- Actions you take on the Site, such as clicking a phone number or submitting a form
This information is collected using cookies, pixels, and similar technologies (see Section 4).
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and schedule estimates
- Prepare quotes and provide painting services
- Communicate with you about appointments, projects, and follow-ups
- Send text messages you have agreed to receive (see Section 5)
- Send occasional offers or updates, if you have opted in
- Improve our Site, services, and customer experience
- Measure the performance of our advertising
- Protect against fraud, spam, and misuse of the Site
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We only share information in these limited situations:
- Service providers who help us run our business, such as website hosting, form and scheduling tools, customer management software, email and text messaging platforms, and payment processors. They may use your information only to perform services for us.
- Advertising and analytics partners such as Google and Meta (Facebook/Instagram), which receive limited browsing data through cookies and pixels to help us measure and improve our ads.
- Legal reasons, if required by law, court order, or to protect the rights, property, or safety of Elevated Colors, our customers, or others.
- Business transfers, if Elevated Colors is involved in a merger, acquisition, or sale of assets.
4. Cookies, Analytics, and Advertising
We use cookies and similar technologies to understand how visitors use the Site and to show relevant ads. These may include:
- Google Analytics — to understand Site traffic and usage
- Google Ads — to measure ad performance and show ads to people who have visited the Site
- Meta Pixel — to measure and improve ads on Facebook and Instagram
You can control cookies through your browser settings. You can also opt out of:
- Google Analytics: tools.google.com/dlpage/gaoptout
- Google ad personalization: adssettings.google.com
- Meta ad preferences: your Facebook or Instagram Ad Settings
- Interest-based ads from many companies: optout.aboutads.info
Blocking cookies may affect how parts of the Site work.
5. Text Messaging (SMS)
If you provide your phone number and agree to receive text messages, Elevated Colors may send you texts about your inquiry, estimate, appointment, project updates, and, if you opted in, occasional promotions.
- Consent to receive texts is not a condition of purchase.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to unsubscribe. Reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with subcontractors that provide support services, such as our text messaging platform, only to deliver the messages you requested.
6. How Long We Keep Your Information
We keep personal information for as long as needed to provide services, maintain business and tax records, honor warranties, and meet legal requirements. When information is no longer needed, we delete it or make it anonymous.
7. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information. No website or online transmission is 100% secure, so we cannot guarantee absolute security.
8. Your Choices
You may:
- Ask us what personal information we have about you
- Ask us to correct or update your information
- Ask us to delete your information, subject to records we must keep by law
- Unsubscribe from marketing emails using the link in any email
- Stop text messages by replying STOP
To make a request, contact us using the details in Section 12.
9. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
10. Links to Other Websites
The Site may link to other websites, such as review platforms, social media, or paint manufacturers. We are not responsible for the privacy practices of those websites. Please review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will be revised.
12. Contact Us
Questions about this Privacy Policy or your information? Contact us:
Elevated Colors Painting Company
Phone: (863) 401-5259
Email: elevatedcolorsllc@gmail.com
